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Joined: Jun 2006
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Hello:
We have 4 phones in our small office, all Unisyn comdials. One phone has a problem... you can not hear it ring. You can tell it is ringing visually. The do not disturb is turned off. Any help is greatly appreciated.
Rick
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Joined: Jan 2005
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
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Did it ever ring? If not, it was probably not programmed to ring, just to have the line appearances. There's really no way to "user-program" this; it's more of a job for a trained technician.
Ed Vaughn, MBSWWYPBX
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Joined: Jun 2006
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What a bummer! I guess if it is not something I can do from the phone, I'll just have to wait untill we add another line (we are hiring another person for the office)and have the technician do this!
Thanks for the quick reply, Ed.
rick
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Joined: Sep 2005
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When system is receiving a ringing outside call, try pushing bottom right rocker switch on phone
several times. The only way to set incoming ring volume. The line ring is probably turned off.
-TJ-
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Joined: Jun 2006
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STS E - This did not rectify the situation.
Thanks,
Rick
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Joined: Aug 2004
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Admin
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Admin
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If it was programmed to ring but the volume was turned down the CO line would flash orange on incoming calls. If it flashes red then then set is not programmed to ring.
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Joined: Jun 2006
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Rather be Fishin:
The phone rings red, so I guess we will need it programmed to ring. Thanks for the hint.
Rick
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Joined: Jun 2006
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Does anyone know how to program one of these phones to ring?
Rick
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Joined: Sep 2005
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This is a program done by installer, not a end user program but done by the Installation company. Seek local help 
-TJ-
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Will do...I am very handy, and very frugal... but I will get an expert in. I take it it isn't programmed by pushing a few #'s on the keypad??..
Rick
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