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Joined: May 2003
Posts: 582
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Joined: May 2003
Posts: 582 |
Anyone have a good suggestion for a AA/VM for the DSU?
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
The Debut works very well and they can still be purchased. ESI's Voiceworks16 with DSU integration does a good job, too and I have one on the shelf! If you need voice mail line id stay with Comdial brand.
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
If this is a DSU (not DSUII) and it has software earlier then 17 (I think, might be 20) then you need to upgrade to get some features or use an older Voiceworks.
Mark
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Joined: May 2003
Posts: 582
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Joined: May 2003
Posts: 582 |
I have to go check it myself bu tI know it's the grey cabinet
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
You have a DSUII. You should no issues running a Debut.
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
yeah, DSUII is the gray cabinet, your good to use all the systems listed.
Mark
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
We've gotten Line ID to work with the Voiceworks16. Use xx2 or xxx2 as the VM ID. If you need it to go to a specific ID branch, you can send it to an info box, record a second of silence, and fwd that info box to the appropriate ID branch.
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Joined: Mar 2014
Posts: 4
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Joined: Mar 2014
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Need Help Guys. I am novice. Have a DSU "I" black box with software version 20A. I have a DVA box and managed to record a message on it. Can't get auto attendant feature to function. I need it where outside callers would be greeted by DVA and dial department code. Can you please help? willing to pay too. Thanks in advance.
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Joined: Mar 2014
Posts: 4
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also I forgot to mention, I can't get DISD to work either.
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Joined: May 2002
Posts: 17,747 Likes: 37
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Joined: May 2002
Posts: 17,747 Likes: 37 |
Rather than attach your question to an 8 year old topic, please open a new one.
Retired phone dude
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