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Joined: Apr 2002
Posts: 140
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Joined: Apr 2002
Posts: 140 |
Need some help here guys. I hate the things, but I have a customer insisting that I take more money from them. The equipment is covered with a warranty for 2 yrs, so what in the world is a Maintenance agreement going to do for them? Someone wake me up. Also give me some feedback on prices to charge. If any one has a contract currently and doesn't have any hang ups with me seeing it, please email me a copy to go off of.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
Dan, I sent you a copy. If they want to pay you, then by all means. If the equipment is under warranty, you may be able to offer them a contract which will guarentee a certain response time. A few of my customers do this. I used to not sell these, until Exponets, Nortel, Avaya, and a few others came in behind me a sold outrageous agreements. Maint. Agreements can be very good for both parties if they are fair.
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Joined: Mar 2001
Posts: 320
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Joined: Mar 2001
Posts: 320 |
How many copies do you have? ... just kiddin, would you mind emailing one to another houstonian?
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
Sure, send me your address.
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
>>houstonian and I thought they were called houstonites. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/wink.gif)
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Joined: Mar 2001
Posts: 320
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Joined: Mar 2001
Posts: 320 |
you may call us either, as long as your beer is cold!
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Joined: Apr 2002
Posts: 3
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Joined: Apr 2002
Posts: 3 |
<font face="Verdana, Arial" size="2">Originally posted by txfoneman:
you may call us either, as long as your beer is cold!
</font>
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Joined: May 2002
Posts: 19
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Joined: May 2002
Posts: 19 |
z-man, it seems I am also falling into the need to provide a few service contracts and would appreciate any info on a sample contract
Connections Data & Telephone Service
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Joined: Feb 2002
Posts: 56
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Joined: Feb 2002
Posts: 56 |
Drop me a line and I will send you a copy of ours.
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Joined: Aug 2002
Posts: 1
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Joined: Aug 2002
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Sir, can you send me a copy too?? Thanks mantelco@earthlink.net <font face="Verdana, Arial" size="2">Originally posted by Z-man:
Dan, I sent you a copy. If they want to pay you, then by all means. If the equipment is under warranty, you may be able to offer them a contract which will guarentee a certain response time. A few of my customers do this. I used to not sell these, until Exponets, Nortel, Avaya, and a few others came in behind me a sold outrageous agreements. Maint. Agreements can be very good for both parties if they are fair.</font>
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