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#41335 08/17/09 12:06 PM
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Any recommendations out there these days for an ACD and IVR set up to integrate with the FXII? I know its old technology but what is everyone using today. Is the Quick Q still around and still a good fit for this app.
Any imput appreciated. Thanks


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#41336 08/17/09 12:19 PM
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Quick Q is indeed still around, but you have to find a PC that will run Windows 2000 and has a parallel port. But, yes, you can still buy the software from Vertical.

Steve

#41337 08/17/09 12:25 PM
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Does the Quick Q, have IVR capabilities or is that a separate app and system?


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