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Joined: Feb 2004
Posts: 842
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Member
Joined: Feb 2004
Posts: 842 |
Wow. This is just like our scenario. Nothing but problems since the PRI was installed. I am going to ask for a new PRI from the local provider. NO softswitch in the mix.
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Good luck. Don't most providers who use softswitches ONLY use softswitches?
Justin
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Joined: Feb 2007
Posts: 903
Retired Moderator
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Retired Moderator
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Joined: Feb 2004
Posts: 842
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We are going out today at 900am to have a vendor meet. I will let you know what we find. I will insist on no softswitches. I think the customer is making a change soon on the PRI provider
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Joined: Feb 2007
Posts: 903
Retired Moderator
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Retired Moderator
Joined: Feb 2007
Posts: 903 |
The vendor will take his test set and check the PRI. Of course it will pass and they'll tell the customer it isn't their problem. Be prepared for that.
On the off chance it is the PRI car have you replaced it?
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Joined: Feb 2007
Posts: 903
Retired Moderator
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