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Joined: Dec 2010
Posts: 16
Member
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Member
Joined: Dec 2010
Posts: 16 |
Hello, Hope everyone of you had a great Easter weekend. We have had this Toshiba CIX100 for years and today was the first time I ran a backup and it failed. I have no Idea why. I rebooted the system and tried the backup again and it failed. I'm worried because I format the SD card before I do a fresh backup so if something happens and it needs to restore there wort be a backup to restore. Any help would be greatly appreciated. Thanks
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Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
I would remove the SD card and put it in a laptop and see there are other files on the card. If there are move them to a safe folder and format the card. Put the card back in the CIX and force format and try backup again.
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Joined: Jun 2005
Posts: 2,723 Likes: 7
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Joined: Jun 2005
Posts: 2,723 Likes: 7 |
First, disable the Windows firewall on your laptop, then try to download the default.dat file from the the SD card through eManager
Sometimes I would run a backup thorugh a phone instead of the laptop. That would rule out issues with your eManager. If it fails then it could be the SD card or the card slot on the processor. I think the maximum size that can be used for the SD card is 1 GB.
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Joined: Dec 2010
Posts: 16
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Member
Joined: Dec 2010
Posts: 16 |
Thanks for the suggestions. 2 questions.
1) How would I backup from the phone?
2) Where is the SD card located
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Joined: Aug 2002
Posts: 4,934 Likes: 1
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Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
SD card is in a slot on the processor. And I have no idea how to backup via a phone.
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