sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Comdial Telephones & Systems comdial 8412 port swap + no communication

I went to swap some 8412's around the office as a couple of us moved around, and did the usual, auto port relocation enable temporarily. I move the phone and it seems like the new extension gets swapped, but I get the no communication etc. on the large lcd screen. I swap on a small lcd phone in place of the 8412 phone and things appear fine on the small lcd. I saw a previous post regarding this, but it seemed like the cards in the cabinet were the problem for that person because they didn't support the large LCD. I don't think this is the problem because all 3 of these phones have large LCD's to begin with. They are just being moved around.

Btw if I go put the phones back, they are fine. I had to reload the station programming due to another problem and the phone works fine when its back in its original spot. So I don't believe the phones are broken.

What can I check maybe on the station programming or is this something else?

8412s will not work on a SDS digital board. They must be on ports on a LDS board. Sounds like auto set relocate has corruption. Don't use autoset relocate...move your jumpers.

I think you are right, the last tech who came in tried to diagnose the problem and noticed that we were connecting to the main board at 19200 baud instead of the factory 9600 baud. I wasn't aware when I inherited the system in January that it should use the lower setting so I left it how I found it. So now I connect using 9600 baud. Moving the jumpers seems to be working. How do I fix this corruption? Do I have to go to a backup from months ago?

We get random delays on our system since disconnecting a longhaul to a satellite office using two FXNET cards. Not sure if it was just coincidence or whether the corruption just keeps getting worse?