|
|
Joined: Dec 2004
Posts: 56
Member
|
OP
Member
Joined: Dec 2004
Posts: 56 |
I rescentley had a call from a customer that said there messages didn't show up till the next day on a cadence. This doesn't happen all of the time, only once or twice every two weeks. I can't duplicate the problem but the customer is very upset. I have deleted the mailbox and rebuilt it. So far this is happening on two extensions. Any ideas on what could be causing this ?
\
|
|
|
|
|
Joined: Sep 2001
Posts: 2,290 Likes: 5
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,290 Likes: 5 |
Tough one,a technicians nightmare when it only occurs that often.I honestly don't know where to start troubleshooting this one.Have you tried tech support at all?
|
|
|
|
|
Joined: Oct 2002
Posts: 597
Member
|
|
Member
Joined: Oct 2002
Posts: 597 |
Afterhour messages? Personal mailboxes?
|
|
|
|
|
Joined: Dec 2004
Posts: 56
Member
|
|
OP
Member
Joined: Dec 2004
Posts: 56 |
It happens during the business day on two personal mailboxes. Tech support had me delete the mailboxes and recreate them however I am still having the problem. Just curious if anybody else had run into this type of problem.
\
|
|
|
|
|
Joined: Oct 2002
Posts: 597
Member
|
|
Member
Joined: Oct 2002
Posts: 597 |
Could a message from another mailbox be forwarded to the two problem mailboxes? I would check all mailbox programming? Seems like I recall having a similar issue.
|
|
|
|
Forums84
Topics93,875
Posts636,979
Members49,670
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (KJPMaine),
134
guests, and
19
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
