Business Phone Systems

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Joined: Dec 2004
Posts: 22
OP Offline
Joined: Dec 2004
Posts: 22
Hi there,

There are only a couple of things left to
iron out on our phone system now so any
help appreciated..
Our system is a DCS816 with a basic rate
ISDN card connected to a single channel
of ISDN2e.

Message 1.

When I pickup the handset and dial 9 for
an outside line, it comes up with the
trunk name at the top when it comes up
but says SETUP_ACK below the trunk name.
Is this something that needs addressing?

Message 2.
Once an external number is dialled and it
starts ringing, ALERT_IN apprears in the
display below the number being dialed..
Once again, is there anything that we should
know about this??

Many thanks once again in advance. This forum has been a life saver for us to
get our phone system perfect!!!!

Atcom VoIP Demo
VoIP Demo
Joined: Sep 2001
Posts: 2,290
Likes: 5
pvj Offline
Moderator-Executone-Isoetec, Samsung
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,290
Likes: 5
I'm guessing those are just status messages from the isdn lines as the calls are being placed.The first 1 sounds like it is for the setup of the call,the second sounds like it is telling you that the call is ringing to the far end.If your calls are going through OK then I wouldn't worry about them.We don't use isdn here in North America.

Joined: Dec 2004
Posts: 22
OP Offline
Joined: Dec 2004
Posts: 22
Once again, thanks for your response PVJ!!

The calls are going through but I thought
that maybe the messages were flagging some
error so im not going to worry about them


Moderated by  nameless, pvj 

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