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Joined: Dec 2004
Posts: 37
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Joined: Dec 2004
Posts: 37 |
Does anybody know if while on headset mode the keyset is able to announce pages over the speakerphone, instead of the headset. My customer service reps don't like to keep their headsets on all day and are unable to here if someone from shipping would page them.
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Joined: Feb 2005
Posts: 137
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Joined: Feb 2005
Posts: 137 |
Nope the headset mode throughs all speaker functions to the handset port while active.
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Joined: May 2004
Posts: 761 Likes: 2
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Joined: May 2004
Posts: 761 Likes: 2 |
Once you activate the headset mode on the phone, you are disabling the hookswitch.
Try changing to "Ring" on ICM to calls instead of "Auto Answer".
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
Take the phones out of headset mode and use a handsetlifter plantronics makes one that fits the samsung key sets nicely ------------------ Altcomm @ A.S.E Inc
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