sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems CO Busy Tone Detection iDCS

Hello:
I need to know that parameters are necessary to modify, so that in iDCS it detects automatically in the analog lines the busy tone detection and court the call

thank.

[This message has been edited by soporte01 (edited April 29, 2005).]

I don't think there are any parameters you can change to detect the busy tone.What are you trying to do?

my problem is the following (whith iDCS)
If a call is taken of by the operator and this call it is transferred to an extension, and if this extension does not answer the call and the client cut the call, this call is returned to the operator with a busy tone of and ring until the operator takes and cuts this call. A parameter in MMC506 CO Busy Tone exists, to form the occupied tone of of the lines CO, but I do not see where to form the frequency of that tone. This problem is but serious when the call is taken care of by the automatic operator (SMVi) so that if a client cuts the call during the transference, the call follows all the Call Process and is left seizure by too much time.

Your barking up the wrong tree with 506 thats the tone the system generates. The system is preset to accept supervised disconnect and monitor loop conditions and does a good job of it. My guess is that if your using analog lines your not reciving supervised disconnect fron the CO provider. Call them and ask for that.