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Joined: Dec 2005
Posts: 16
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Member
Joined: Dec 2005
Posts: 16 |
Hello All,
We have an SMi-8E is a 2 Cab DCS (yes! I know/cheap customer) running a 2 Tenant in the DCS. We can not get the MSG light s to work on tenant 2, not even with the "41 & 42" codes. The system (VM) does not seems to try/via screen watch. Has onyone come across this? STA support (sounds like "CIA" respects) said that there is "corruption" & to DEFAULT both systems & test the problem out...imagine that, that phrase MUST be posted on the wall the all face towards. Anyhow, all help is appreciated...Thanks. Michael
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
The 42 and 42 codes should have nothing to do with an inskin voicemail.The lights should get lit through the data bus.Is the numbering plan different at all?Ie tenant 1 has 2XX and tenant 2 has 3XX?
A default to test shouldn't be a huge problem if you backup the programming first.
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Joined: Dec 2005
Posts: 16
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Member
Joined: Dec 2005
Posts: 16 |
The numbering plan is straight 201>on, zero duplicates / changes to MMC724. STA says that a "02" code is needed to get to the "02 tenant", yet they could not say HOW to inject it...wonders never cease. This system has ...Ten #1> 13 digital EXTN Ten#2> 7 digital EXTN.
I did a default test on another system w/a SVMi-8 & STA said that I needed a seperate VM system to do this. Wondering still. Thanks for the reply!
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Joined: Mar 2001
Posts: 3,869
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Joined: Mar 2001
Posts: 3,869 |
Why are they doing tenant service?
You could restrict line access in 304, you could set up the smvi-8 to follow lines.
Why tenant service?
An installer came in this week and said that for DCS tech support they sent him to a 900 number?
Anyone had this happen to them?
Corruption is nothing new to Samsung stuff, they just paid a $300 MILLION dollar fine for fixing prices on memory chips. This is a true story, in the LA Times rag and other papers, not just a knock on someone who makes Samsung phones.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
yes legacy systems are now on paid support, but not any system still being produced so that sounds odd
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