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Joined: Nov 2005
Posts: 30
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Joined: Nov 2005
Posts: 30 |
I am trying to set voicemails on the individual extensions to pickup after the forth unanswered ring. Where is this setting located. I also need to troubleshoot one particular extension that vm never picks up. Any assistance is appreciated. (Using idcs500m and smvi16e)
Samsung iDCS500mR2, SMVI16e, 8POTS
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
Ok
The phone with no vm: trans 102 and make sure 2(busy) and 3(no/ans) are set to the vm group then dail 4. Go to mmc 741 and make sure there is a mail box assigned.
The ring count to vm: mmc 502 and set the fna timer for each station 3 sec = 1 ring
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Joined: Dec 2005
Posts: 77
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Joined: Dec 2005
Posts: 77 |
Might check 316 also...just for fun
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Joined: Dec 2005
Posts: 77
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Joined: Dec 2005
Posts: 77 |
Individual station timers are in 502 for changing ring time
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
316 is preset pna by the way and the station user can over ride it if needed
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Joined: Nov 2005
Posts: 30
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Joined: Nov 2005
Posts: 30 |
In moments flat on sundance communications the hammer and the nail was supplied to put to rest my worries. 316 was my problem, whats pna? Thanks
Samsung iDCS500mR2, SMVI16e, 8POTS
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
glad you fixed it pna was mistyped I meant fna and it means forward no answer
grumpy :toast: :thumb: :banana:
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Joined: Feb 2006
Posts: 4
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Joined: Feb 2006
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Hi - I hope your'e all still listening as I have a Q on the Svmi16e - when not used with exchange... see my new topic <ps: nice answers - worth registering for>
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Joined: Sep 2005
Posts: 690
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Yes this is a good sight. Lots of good knowledge can be found here. It's all in how detailed your posts are on how quickly you get the answers.
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