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Joined: Jan 2006
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I have an 816 that wont hold the time. I enter the time in it and it doesnt accept it. It randomly comes up with a new time/date. Never the same. Anyone ever seen this?
Mitel, Samsung, CTP+ and A+ Certified.
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
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I can't speak from experience on that particular system, but it sounds to me like the memory battery may be failing in the KSU. Whenever there is a dip or outage with the AC power, and the memory battery is getting weak, anything can happen. Do you know if the battery has ever been replaced? I only ask this since the Prostar name brand hasn't been used for some time and that's a lot longer than a memory battery usually lasts.
Ed Vaughn, MBSWWYPBX
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Joined: Dec 2004
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Have you initialized it ?
Some times the data gets messed up on the chips when the power fluxes.
Had it happen on a 56/120....Yes they are still out there. Once defaulted see what you get.
Along with that the old software was not y2k so you might need to use a year like 79 instead of 06 to trick the system into playing nice
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Joined: Jan 2006
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I have a slightly differentproblem on an iDCS500R2. Loses several minutes a month. I wish they would add NTP support to keep the switch on time!
Brett Gilbert
LightGuy48
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Joined: Jan 2006
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I will try initializing....
I dont think it is the battery, as none of the other programming is lost. Also the time/date loss occurs with the system powered up, almost instantaneously after filling it in.
Mitel, Samsung, CTP+ and A+ Certified.
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Joined: Mar 2001
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They do have a clock crystal in the 816 to keep the time and that is probably defective.
The 500R2 has to still be in warranty so why not send it back as a defective? That would just be fun.
For what it is worth, most of the Amanda at Soho voicemails are terrible at keeping the time. This is common among the telecom industry.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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I know this post is a few days old, but something to think about! On 816 prostars non-plus versions the way you exit mmc determines the clock format! So if you let it time out in programming you get 24hour format by default if I remember correctly! Try to exit with mmc#20 passcode and 4 # to keep 12 hour format.
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To set for AM/PM it is # 2 0 [4 digit reverse numerical passcode] 4 #.
You set time in 24 hour clock, read out in AM/PM.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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