sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems iDCS16 Recording on digital lines?

Hello,

We have an iDCS16 and I would like to know how I could record 4 of the extensions (201, 202, 203 and 204) both ways.
I need to bring an analog voice out to an external recorder (Eventide VR320).

Any sugestions would be greatly appreciated.

Bummer

Are you looking to record calls made on outside lines

I dont see how you can record station to station as the phones do not give off an analog signal unless you are connected to a co line.

Now call recording can be done by the svmi if you have one installed. But it is limited to recordings of messages being left and A.M.E wont work station to station

I like how wrichey starts off his post lol. "Bummer" Honestly Turg what your looking to do is something the 616 is not capable of without any second party devices. If you had a 100R2 with a svmi-8e you could record the conversations and have the messages emailed which are sent as wave attachments, then you could get them into the recorder I'm sure. This obviously involves buying a new phone system. You may want to find an inline recorder of some type where you could double tap the lines to the phone system and to a recording device. Good luck with your search for an answer. I'm sure you'll find something that will work for you.

Let me guess something here. You want to record all calls, incluing intercom calls, made by extension 201, 202, 203 and 204?

The Eventide VR320 will record from analog dial tones or a compatible analog signal.

One very easy method is to simply give those 4 extensions a single line phone with a bluetooth headset. Double tap the extension to the VR 320 and you are done.

As dingy as it sounds, Radio Shack made little suction cups that went on the plastic handle of a phone opposite the receiver and picked up both sides of a conversation. That output from a 3.5 mm plug could be attached to an audio transformer (8 ohm to 1000 is close enough to 8 to 600) and amplified if needed, then fed into an analog input of the VR 320, which I assume runs 100% during work hours.

One drawback to this is that the handset must be used at all times, not the speakerphone. However, if you wanted to use a headset on all calls, I have amplifiers here with an 8 ohm output and all you would need is to add the audio transformer and get the wires back to the VR 320 and plug them into analog ports.

This would record everything including intercom.

You could also double jack the handset jack, pick off the two wires to the speaker, and voila you send that back to the VR 320 with ohm matching transformer of course.

If you only wanted outgoing outside calls recorded, then assign them direct outgoing access to one line and double tap that line to the VR 320. This does not help for incoming calls.

So yes, this can be done multiple ways, some more Rube Goldberg than others.

Please let us know for sure if you need to record
only outside lines or intercom calls too.

There are many ways to do what you want and if I scratched my head a bit I could probably think of more but lets see if any these make you run down to the pub for a pint of warm beer and extole the deviousness of phone girls on the other side of the pond.

Thanks guys for the help.

The phones we have are 18d (digital). There is an adapter out there that plugs in the expansion port on the bottom of the phones and provides an SLT port (RJ11) to connect a good old analog phone. I jusr wonder if that port is always enabled when the 18d to which it's connected is off the hook. If so, i could just bring that straight to the VR320 and that's it. I don't have the part numer with me right now, is there anyone who ever used that adapter?

Here is the issue

That kdb-sli is a stand alone station eg 201- gets a 301 station.

Bummer again the idcs 16 will not allow that for use. that system max's at 12 dli 4 sli. 1b-1d not 2b-1d

Now that said you can swap 201 with ext 213 and tap that extension but that is about the limit of it.

As crazy as it sounds tapping the hand set is your best and cheapest option. (bunny may be funny but she is no slouch when it comes to ideas that work)

Hmmm that's too bad. I understand that I could go with 213 through 216 and split them to the VR320. The problem is that there is 4 digital lines that I want to record. There is 10 stations installed but 6 of them will only be calling the other 4 and those 4 will only call the other 6. Sorry if this is confusing.

Now the reason why I want to stick with digital (aside from the fact that we already bought 12 "18d") is that we need the stations to answer automatically with the speakerphone.

If there is a way to do this with a single line analog phone that would be great. It would solve my problem, I would just have to switch those phones with a plain old analog phone with speakerphone.

I also founf that on the second expansion slot of 18d, on pin 24, there is plain audio (duplex). I could use that to be recorded, but it's a little bit drastic. I would prefer something more simple.

It work in "duplex" but the audio comes thru the keyset speaker and the feed thru the mic.

OK, my head is beginning to hurt here.

Turg, you are telling us that you are getting audio from the expansion socket of the 18 button phone on one pin. Can I assume you are using a ground somewhere because a speaker requires two wires, or are you using a tone receiver (often called a bananna). The second expansion socket is the one closest to the front or back of the phone when it is sitting upright?

Can you give us some clue why it is important to record the intercom conversations?

If you tapped off the speaker leads, you would get only half the conversation, so that is not an option but ok to do paging.

Do the people know they are being recorded?

Are we talking about something that is legal in England or are we becoming criminals with our advice? I love Bobbies but not the Bobby's with the nightsticks, unless it is a girl Bobby with a shiny badge, a pressed uniform, a polished nightstick and a big cold gun.......oh never mind it'll never happen anyway.