sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems DCS816 Auto Attendant

Hi all,

I have just bought an AA card for our DCS 816 and while I have the manuals for the phone system and know where to install it, I have a couple of questions:

Firstly, are there any pre-installation checks/procedures I should follow? Removing the on-board battery... turning off the memory?

Secondly, the manual has a section which states:

I'm not 100% sure what this means. What connections do I need to make after I have installed the board in the phone system?

Lastly (for now!), how do we actually record our own messages into the system?

Thanks in advance for any help!

Mark Costa

Mark the 8 position jack that they refer to as an RJ45 requires you to crimp an 8 position plug on a 4 pair wire using
pins 1&8 for SLI-1
pins 2&7 for SLI-2
pins 3&6 for SLI-3
pins 4&5 for SLI-4
You can record your main greeting using the admin password.
Power down the system before you insert the VM board

I think this just got confusing.

The AA card install in the system "power down first"

the sli ports dont mean any thing here they are only used for an external VM/AA system.

you need to program mmc 207,736 and 731 thru 735

you also need to look in mmc 108 this is a read only mmc and you need to make sure of the port numbers here for the aa.
you need to assign the aa ports to a station group in mmc 601 and make sure the trunks ring that group at the appropriate times

to record you need to put an aa record key on a phone and press it then enter the passcode then dail the first aa port (381 is typical) then dail the prompt number and record (this should be the prompt you selected in the plan at mmc 733)

whew my hand hurts

Would you like to pm someone like larry or my self and take this privately because it gets very detailed and should not be posted on an open board

Thanks Waine
I had my head into voice-mail and not the AA card.
I guess I was concentrating on the SLI pinouts which he will not need anyway.

Is the 816 the same as the 616?

The EU people don't have equivalent ksus but very similar programming. As I understand it, the EU compact would be a 100 here. The line/station capacity is not the same as here, for what good reason other than grey marketing, I don't know.

That said, there may be more or less members (look at 724 for AA port numbers) but recording the announcements would be the same.

Putting an AArec and an AAPlay button on one phone is a big help.

Wrichey would be perfect to walk you through this, he knows Samsung backwards and forwards and rides a lawn tractor that cuts grass when not used as a vehicle to bring beer home from the grocery.

Larry thats were I went first as well but then I reread the post

phoneman yes its the same as our 16

Bunny your killin me LOL

oh and 724 is the dail number plan....you may have to assign numbers to the aa ports bunny is correct.

Hey everyone, thanks for all of your replies - but I think I've come up against a problem before I can even get properly started!

I got the new card today and plugged it in, but when turning on the phone system, all I get displayed is VER V2.1 on a handset. Am I up against some minimum version requirement here?

Thanks for your time,

Mark

you didnt remove the sio or eprom memory did you ?

That card you have may have trouble

it is a UK card right?

I will check on fersion numbers when I return to the office

Just a little note, but we're still clinging on to the British Pound..

Yes its a UK card, pulled from a UK system as far as I'm told and I haven't changed anything at all - just powered down the system and put the card in