|
|
Joined: Sep 2005
Posts: 19
Member
|
Member
Joined: Sep 2005
Posts: 19 |
Help! I've been trying to send DID's to groups and stations in program 714. At first I programmed just 1 number off the pri to ring to 1 analog sta. for ring plan 01 and 02. It worked and I went on with my programing. Tested those numbers and they rang once to group and then back to 500. After that they all only rang to 500. I can't get them to ring a sta. or any group but 500 at this point. Is this why they got rid of this thing?
Thanks in advance Roy
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Dec 2004
Posts: 4,096
Member
|
Member
Joined: Dec 2004
Posts: 4,096 |
how many ring plans are you using ? are all of the plans programmed ?
Sounds like the system changed plans
do you have the pri set to use any channel or highest to lowest or ?
|
|
|
|
Joined: Sep 2005
Posts: 690
Member
|
Member
Joined: Sep 2005
Posts: 690 |
In the Samsung DID translation table if it receives digits that aren't translated or improperly translated it will default to the operator group. Make sure that what the CO is sending for digits is what you're translating in MMC 714. Also make sure your PRI set up is correct like Wrichey said.
|
|
|
Forums84
Topics94,522
Posts639,998
Members49,851
|
Most Online5,661 May 23rd, 2018
|
|
1 members (justbill),
192
guests, and
39
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|