atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems External call forward question

I am a total newbie but our original installer retired. I am trying to figure out the system on the fly. How can I get one specific station to forward to an external number? My boss wants his extension to forward to his cell. We have had problems getting the conf. call to work and we only require it for one external # anyway. Do I have to have a forward external button (night) added by a technician? We have 12 line system and the main phone had a night button but we use that for forwarding to Cadence. Any input would be appreciated.

Ok. Just do a search on user guide for the Samsung phones ,it’s easy and don’t require password. Good lock !

What system?

Just use transfer 102 then dail 6 and insert the number including a 9 first or 800. dont forget to put it back to 4 when you are in office.

Also, if you're looking to forward internal (intercom) calls externally you need to have a techician enable that feature.

Also, if you need to reduce the time witch the original station ring before goes to external number ,look for a Samsung certified technician .

Thank you for the help. I am set. I have found a copy of the manual and I am trudging through it. I found a good tech too who knows this system. Thanks again.

Good Luck men, keep posting and w’re right if you find the Samsung certified technician JOB IT’S DONE.