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External call forward question
#426755 07/20/06 01:03 PM
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I am a total newbie but our original installer retired. I am trying to figure out the system on the fly. How can I get one specific station to forward to an external number? My boss wants his extension to forward to his cell. We have had problems getting the conf. call to work and we only require it for one external # anyway. Do I have to have a forward external button (night) added by a technician? We have 12 line system and the main phone had a night button but we use that for forwarding to Cadence. Any input would be appreciated.


I gave her my heart and she gave me a pen.
Samsung Telephones and Equipment
Re: External call forward question
#426756 07/20/06 03:11 PM
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Ok. Just do a search on user guide for the Samsung phones ,it’s easy and don’t require password. Good lock !

Re: External call forward question
#426757 07/20/06 09:31 PM
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What system?

Just use transfer 102 then dail 6 and insert the number including a 9 first or 800. dont forget to put it back to 4 when you are in office.

Re: External call forward question
#426758 07/20/06 10:59 PM
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Also, if you're looking to forward internal (intercom) calls externally you need to have a techician enable that feature.

Re: External call forward question
#426759 07/21/06 04:57 PM
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Also, if you need to reduce the time witch the original station ring before goes to external number ,look for a Samsung certified technician .

Re: External call forward question
#426760 07/24/06 12:06 PM
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Thank you for the help. I am set. I have found a copy of the manual and I am trudging through it. I found a good tech too who knows this system. Thanks again.


I gave her my heart and she gave me a pen.
Re: External call forward question
#426761 07/24/06 07:03 PM
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Good Luck men, keep posting and w’re right if you find the Samsung certified technician JOB IT’S DONE.


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