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Joined: Jan 2006
Posts: 37
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Running 4.1v1, 1-31-05, when I go into mailbox block and try to reset a subcriber password it never resets to the subscriber system default password
If I dial in via an extension and go into sys admin and then subscriber admin it will reset
Am I missing something here?
Brett Gilbert
LightGuy48
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Joined: Aug 2006
Posts: 287
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I have also tried this on a SVMi-20e and get the same problem.
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Joined: Jul 2006
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Did you try Ctrl Y to delete the password instead of entering the default password?
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Joined: Aug 2006
Posts: 185
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With the SVMi you never know. I think I would get on the latest software then try it. Odds are that it's broke. Svmi20 and the SVMi8/16 with the same issue???? I think the 8/16 is on 4.2 maybe? If you are both using Hyperterm then try something else.
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Joined: Oct 2004
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Did you try to put “Default†in corresponding extensions for those mailboxes ? Is the right way .
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Joined: Jan 2006
Posts: 37
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No I haven't, I'll try using Default in both the extension and mailbox block tables and see what happens.
Thanks for the tip
Brett Gilbert
LightGuy48
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Joined: Jan 2006
Posts: 37
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Ding ding ding... resetting the extension password instead of the mailbox worked!
Seems backwards to me....
Brett Gilbert
LightGuy48
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Joined: Sep 2006
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I have seen the same thing and never thought of changing the extension password
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Joined: Sep 2005
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It's always been the extension block where you can reset a password. I beleive it's in the manual too but maybe I'm wrong.
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Joined: Aug 2006
Posts: 185
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Extension password will override the mailbox password. Only valid entries are "NONE" and "DEFAULT". When applied this resets the passwords to the default code.
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