Stations can't be called on ICM on a DCS 70

Print Thread

Rate Thread

Stations can't be called on ICM on a DCS 70 #427691 10/15/06 04:09 AM
Joined: Sep 2003 Posts: 51 Winston Salem, NC, USA Robin1 Member
Robin1 Member Joined: Sep 2003 Posts: 51 Winston Salem, NC, USA	I am working on a DCS 70. I installed these stations probably a year ago and they worked fine for a while but now they can't call or be called on ICM. The customer of course can't say when they stopped working. When called or calling they get unavailable.CBT on the display. I thought maybe there may have been a feature or something that they may have activated but I can't find anything that I think may do it. Can anyone help me out. It would be greatly appreciated.

Atcom VoIP Phones

Best VoIP Phones Canada

Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Re: Stations can't be called on ICM on a DCS 70 #427692 10/15/06 04:11 AM
Joined: Jul 2006 Posts: 99 Las Vegas Connextions1 Member
Connextions1 Member Joined: Jul 2006 Posts: 99 Las Vegas	Make sure that each of those phones have a call key available. Tom Hall www.connextions.us

Re: Stations can't be called on ICM on a DCS 70 #427693 10/15/06 04:29 AM
Joined: Jul 2003 Posts: 6,768 Mt. Sidney, Va. CMDL_GUY Member
CMDL_GUY Member Joined: Jul 2003 Posts: 6,768 Mt. Sidney, Va.	Connextions is right. When you installed the phones they had two call keys by default.

Re: Stations can't be called on ICM on a DCS 70 #427694 10/15/06 11:19 AM
Joined: Sep 2005 Posts: 690 Bellingham,MA benb Member
benb Member Joined: Sep 2005 Posts: 690 Bellingham,MA	Yep, defanitly no Call key programmed on the phone. www.computertelephoneinc.com

Re: Stations can't be called on ICM on a DCS 70 #427695 10/16/06 12:07 AM
Joined: Mar 2001 Posts: 3,869 Los Angeles, CA Old blond hippity hopping Bunnie Member
Old blond hippity hopping Bunnie Member Joined: Mar 2001 Posts: 3,869 Los Angeles, CA	It is wonderful having no Call One or Call Two buttons on the phone, I lost my cell phone and am having the restful time of my life. Why would you have a DCS 70 in the US? That is the equivalent to a DCS 50 but the 70 was sold in Australia/New Zealand not here. You can prove the above theory (which is most likely true) by looking at individual buttons in program 722. THE Bracha, old blond specialist in Rube Goldberg solutions.

Re: Stations can't be called on ICM on a DCS 70 #427696 10/16/06 12:25 AM
Joined: Dec 2004 Posts: 4,096 Texas WRichey Member
WRichey Member Joined: Dec 2004 Posts: 4,096 Texas	Ebay purchase maybe. The ip says good ol USA Bunnie is correct the 70 was not for here. That is interesting, does the system work ok for you other than the call button issue?

Re: Stations can't be called on ICM on a DCS 70 #427697 10/16/06 03:00 AM
Joined: Sep 2003 Posts: 51 Winston Salem, NC, USA Robin1 Member
Robin1 Member Joined: Sep 2003 Posts: 51 Winston Salem, NC, USA	Yes, It seems to be working fine. This is a job that I took over and have not had any other complants about anything else as of yet. But now I am concerned about someone else programming on it because the ICM did work and if the call buttons are gone then someone else must have taken them off. Thanks for the help. I'll go out there today and check it out.

Moderated by nameless, pvj

Hop To

Link Copied to Clipboard

sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Stations can't be called on ICM on a DCS 70