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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
Posts: 1,101 |
Have a customer that has a DCS with voicemail. If they goto any mailbox to leave a message, hear recording saying mailbox is full, but if they goto to that mailbox to check for messages it is empty.
I do not know much about the Samsung systems, any help would be great!! :rolleyes:
Thanks,
JJ
If all else fails, use a BFH.
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
Pm on its way by the way which vm is it. Cadence or SVMI
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
try logging in and checking mailbox 100, 999, 000 and 200. sometimes the system puts faxes in one of them and it may be full.
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Joined: May 2005
Posts: 391
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Joined: May 2005
Posts: 391 |
Do what WRichey says first. It is telling you that the voicemail is full, not necessarily the mailbox that you are trying to leave a message in. There is a mailbox somewhere with a ton of messages.
www.A1Bizcom.com Specializing in selling and installing new and used Samsung systems
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Joined: Nov 2005
Posts: 148
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Joined: Nov 2005
Posts: 148 |
JJ,
also check to see if any of the ring groups 500-529
are going to vm.
D
Dennis
Samsung Authorized Dealer, AVAYA reseller, One Communications Team Partner
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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
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There is a ringing group that ad voicemail.
Customer is getting me a list of all the mailboxes they are using, and plan on deleting all others.
Thanks, for all the help. Going there Tuesday!!
If all else fails, use a BFH.
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Joined: Oct 2006
Posts: 140
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Joined: Oct 2006
Posts: 140 |
If its a quick memo that you are trying to leave, make sure that there is a mailbox on the ext that you are calling from. If there is not mailbox on 201, then 201 cannot leave quick memo's for any mailbox, and you will hear that same prompt.
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Joined: Mar 2008
Posts: 4
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Joined: Mar 2008
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Cadence VM8A - I'm getting a voice mail alarm. Is there a way to check the status / space available on the hard disk? I'll try WRichey's suggestions also.
Thanks
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