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#428756 03/20/07 06:45 AM
Joined: Mar 2007
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Our phone system recently needed to be restored and some programming was lost.

We have a Samsung iDCS 100 system with SVMi-8E. In night mode, when you press option 2 you are supposed to be transferred to the group voicemail. It no longer does this so I need to know how to access that part of the programming.

I am accessing the phone system via the OfficeServ Manager (idcs100 r2) software program.

Thanks in advance for any assistance.

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pvj Offline
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It sounds like what you need to access is the SVMi8 programming not the iDCS100.You will need to access the SVMi with hyperterminal and change the night menu for digit 2.

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thanks for the reply. how do i access the svmi8 programming?

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amitmrig, welcome to the board. welcome
Your request goes beyond user programming. You should call the company that installed your system for help at this level.


Moderated by  nameless, pvj 

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