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Joined: Mar 2007
Posts: 4
Member
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Member
Joined: Mar 2007
Posts: 4 |
Our phone system recently needed to be restored and some programming was lost.
We have a Samsung iDCS 100 system with SVMi-8E. In night mode, when you press option 2 you are supposed to be transferred to the group voicemail. It no longer does this so I need to know how to access that part of the programming.
I am accessing the phone system via the OfficeServ Manager (idcs100 r2) software program.
Thanks in advance for any assistance.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
It sounds like what you need to access is the SVMi8 programming not the iDCS100.You will need to access the SVMi with hyperterminal and change the night menu for digit 2.
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Joined: Mar 2007
Posts: 4
Member
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Member
Joined: Mar 2007
Posts: 4 |
thanks for the reply. how do i access the svmi8 programming?
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Joined: Jul 2003
Posts: 6,768
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Member
Joined: Jul 2003
Posts: 6,768 |
amitmrig, welcome to the board.  Your request goes beyond user programming. You should call the company that installed your system for help at this level.
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