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Joined: Jun 2007
Posts: 2
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Joined: Jun 2007
Posts: 2 |
Only one of my phones on Samsung Prostar 816 Plus Hybrid Key Telephone System is ringing.
They all rang before. Power went out. Does that matter?
What is the problem?
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Joined: Sep 2006
Posts: 530
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Joined: Sep 2006
Posts: 530 |
The battery on the backplane is bad. The system changed to a default state after it lost power. You will have to re-program it so different phones ring on incoming calls, set the date and time.
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Joined: Jan 2007
Posts: 254
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Joined: Jan 2007
Posts: 254 |
That's a pretty old system and may have defaulted after losing power. Check the Day Ring Assignment, by default all COs ring station 21.
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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
Welcome Goto the top of this section to Samsung faqs then 816 ringing . you will see the steps to correct .
Thats a very old system so the battery that holds the memory is dead.
Either add a battery back up to your system or call in a local service co to fix it.
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