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#429391 06/27/07 10:20 AM
Joined: Jun 2007
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Only one of my phones on Samsung Prostar 816 Plus Hybrid Key Telephone System is ringing.

They all rang before. Power went out. Does that matter?

What is the problem?

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#429392 06/27/07 10:48 AM
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The battery on the backplane is bad. The system changed to a default state after it lost power. You will have to re-program it so different phones ring on incoming calls, set the date and time.


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#429393 06/27/07 10:49 AM
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That's a pretty old system and may have defaulted after losing power. Check the Day Ring Assignment, by default all COs ring station 21.

#429394 06/27/07 11:24 AM
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Welcome
Goto the top of this section to Samsung faqs then
816 ringing .
you will see the steps to correct .

Thats a very old system so the battery that holds the memory is dead.

Either add a battery back up to your system or call in a local service co to fix it.


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