Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
dcs with cadence
#429928 08/22/07 06:52 PM
Joined: Apr 2007
Posts: 555
OP Offline
Joined: Apr 2007
Posts: 555
Hi All,
Sold a trade in to my client (dcs w/ cadence) I think I just forgot something. I have incoming calls ringing group 501 w/overflow to 529. This works OK because I changed overfow to greeting in digit rules. The problem is I have day and nite operator going to group 505. because I changed digit rules to get 501 to overflow to main greeting my operator group does the same. I want it to overflow to mbox 505. I remember something about turning off no call progress in mailbox attributes but doesn't work. am I missing something???? Thanks in advance for your input.

EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: dcs with cadence
#429929 08/22/07 07:12 PM
Joined: Feb 2005
Posts: 137
Joined: Feb 2005
Posts: 137
I would use the max message to zero thing instead

Re: dcs with cadence
#429930 08/22/07 10:42 PM
Joined: Nov 2001
Posts: 2,500
RCA Offline
Joined: Nov 2001
Posts: 2,500
Put your digit rule back to mailbox. Then do what FONEFXR said, in mailbox 501 change max msg to 0. For the recording of 501 mailbox say "Thankyou for calling" after it plays this it will dump the caller into your Main Menu Part 1 recording wich would be the rest of the main menu "If you know your parties extension...."


Moderated by  Genesiscomm, nameless, pvj 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Vodavi Starplus DHS Unusual Events
by ABLE1 - 09/30/20 01:56 PM
by Coral Tech - 09/30/20 01:50 PM
SV9100 CP10
by teldata1 - 09/30/20 12:31 PM
SV9100 Software
by teldata1 - 09/30/20 11:41 AM
7100 Lan Printer Error
by RM SYSTEMS - 09/28/20 02:27 PM
Who's Online Now
32 members (RATHER BE FISHING, teldata1, dexman, ABLE1, ILE, Bushmills, newtecky, hcotech, Ruben, Daniel, JBean3329, justbill, Temperor, Bob3470, Touch Tone Tommy, BobRobert, Yoda, Comm.1, tim10, LenShustek, Professor Shadow, hitechcomm, Canteleco, gelehu, Coral Tech, vicbob, dans, Hofman telekom, metelcom, MooreTel, Skunky, nortelvoip), 583 guests, and 60 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
sandi ann
Newest Members
Hanale, xware, Adam19871, tmr-afmk, Big Alan
49356 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 32
hbiss 13
Ruben 13
ABLE1 12
Bluewater Sailing
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners