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OfficeServe 7400 Interdigit Dialing
#430019 09/06/07 07:35 AM
Joined: Jun 2007
Posts: 9
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Joined: Jun 2007
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Does anyone know how to lengthen the amount of time a user has between dialing digits before the system defaults to "invalid number"?

I tried MMC 501 timers - ISDN Interdigit timer by changing it to 8 seconds from 3 for calls dialed out over the PRIs, but this also added 5 addtional seconds to post dial delay.


Thanks,
Westcott
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Re: OfficeServe 7400 Interdigit Dialing
#430020 09/06/07 02:59 PM
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Try turning on lcr. That way you can control the interdigit but the call will go out once a match is made in your lcr table.

Re: OfficeServe 7400 Interdigit Dialing
#430021 09/18/09 08:34 AM
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Is LCR the only way to handle this?

I am having the same issue on a 7200. Never used a PRI before and did not realize this was going to be an issue. The customer is kind of annoyed.

Re: OfficeServe 7400 Interdigit Dialing
#430022 09/18/09 08:54 AM
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Just the way the Samsung works. Only way to deal with this is setting up LCR. I usually set the ISDN interdigit timer to 5 or 6 seconds, my customers don't even notice. The other option without LCR is to dial a # at the end of the dial string, will send the call immediately.


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