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Joined: Apr 2003
Posts: 30
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OP
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Joined: Apr 2003
Posts: 30 |
I have a DCS with 1 expansion cabinet.
It seems that the phones in the expansion cabinet will not receive zone or all page.
Please advise.
Thanks
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
Are they the 7 button phones that you were having trouble with before?
How many extensions are in the page zone now?
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Joined: Apr 2003
Posts: 30
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Joined: Apr 2003
Posts: 30 |
No, they're actually 24 button phones.
all the equiped extensions are in either page zone1/all page or page zone2/all page (except for the 3 conference room phones.
I also found that if I moved the 7btn sets to the 1st. cabinet, it solved the problem.
Could there be some sort of Bus or path issue?
Thanks
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Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
Have you used set relocate at all?
There were problems using that feature on some 4.X software versions.
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Joined: Apr 2003
Posts: 30
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Joined: Apr 2003
Posts: 30 |
I have'nt used set relocate, but several extensions have been relocated by the previous tech. So I left it like it was.
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
Just wondering, but does the eprom in the expansion cab match the eproms in the main cab as far as version number?
Also again how many phones are assigned in the specific page zone?
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Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
Are the sets having this problem the ones that have been relocated?
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Joined: Apr 2003
Posts: 30
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OP
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Joined: Apr 2003
Posts: 30 |
I have to go to the site to check the eprom.
There are 17 phones in zone 1, and 24 in zone 2.
All 41 phones are in the all page zone. I'll also have to check and see if the relocated sets are the ones that do not receive the page.
All phones do receive intercom voice calls.
Thanks Again
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