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Joined: Oct 2007
Posts: 37
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Joined: Oct 2007
Posts: 37 |
OS Softphone works inside our office LAN but when trying to connect remote via VPN I get a "Maximum Softphone License Over!" error.
Can anyone help me to setup softphone from scratch - I'm running out of hair to tear out!
Office 7100 MP10 Version: 07.11.06 V4.14.0
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Joined: Sep 2005
Posts: 690
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Joined: Sep 2005
Posts: 690 |
When your connecting remotely you don't still have the local softphone connected do you? If you only have one softphone license only one can be connected to the system at a given time even if your trying to connect with the same extension. Sounds like that may be your issue. The error you are getting indicates that you don't have enough licenses to connect the softphone.
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Joined: Feb 2008
Posts: 326
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Joined: Feb 2008
Posts: 326 |
I run into that with our OS100 system also. This happens I think because it sees the IP address change when you move to the outside network. I've had to clear the IP registration for the DN of the softphone before it will work. Kind of a hassle but then perhaps I've not got it set up correctly.
~ Marty Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want. Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience http://www.vernontelecom.com
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Joined: May 2007
Posts: 1,218
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Joined: May 2007
Posts: 1,218 |
As stated above, do a clear and all will be good.
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