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Joined: May 2007
Posts: 13
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Joined: May 2007
Posts: 13 |
I just installed Officeserv link & easyset on my server. Using the officeserv 7100, I set Link up to connect via TCP/IP using the default admin password.
When I run easyset, I try logging in to a known station ID using the correct password, but the web application comes back saying invalid password. The link log shows a successful connection to the 7100 and to the easyset client, but I'm not sure why it's not letting me access any hand sets.
According to link I do have a license available (for 30 days).
Any ideas?
Thanks
Mike
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Joined: Sep 2005
Posts: 690
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Easyset uses microsoft IIS on your server, check to see that IIS is set up correctly for easyset, that may be your issue.
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Joined: May 2007
Posts: 13
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Joined: May 2007
Posts: 13 |
I went through my configuration and everything checks out according the the manual. The IIS setup was done via the installer on Windows 2003 Server.
Everything shows connected... I just can't log in to any phones. Any other ideas? Thanks in advance....
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Joined: Feb 2008
Posts: 326
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Joined: Feb 2008
Posts: 326 |
I've had troubles using Firefox as the browser... The opening page seems to load ok but nothing beyond that.
~ Marty Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want. Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience http://www.vernontelecom.com
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Joined: May 2007
Posts: 13
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Joined: May 2007
Posts: 13 |
I tried both firefox and IE. Both performed exactly the same.
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Joined: Jan 2005
Posts: 340
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I have had that happen twice. The first time it was simple. Cust went into mmc 101( I think that is the MMC)and changed their password. Reinitialized it and it worked. The other time it has happen to me I had to make sure the folder permissions were set for the easyset folder. Hope that helps
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Joined: May 2007
Posts: 13
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Joined: May 2007
Posts: 13 |
Ironhedz:
I tried resetting the password with MMC 101 and then tried to connect to that extension - still didn't work.
I ran out of options.. permissions of the easyset folder are very generous.
Any other ideas?
Mike
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Joined: Feb 2005
Posts: 137
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Joined: Feb 2005
Posts: 137 |
Try setting the process to low in the properties under the default web site for easyset in IIS.
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Joined: Mar 2008
Posts: 13
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Joined: Mar 2008
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Are you using RDP (Remote Desktop/Terminal Services) to log into the server then open up the easyset? I ask because I ran into the same problem. When I log into easyset from the server console or a client pc I have no problem connecting, but if I remote desktop and then open easyset web page, I get a problem with logging in.
I have no idea what causes it. Reinstalled it 4 times before I figured out this link between RDP and the easyset.
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Joined: Feb 2005
Posts: 137
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Posts: 137 |
Link and easy set are running as a application not a service so if you remote RDP in you will always have this trouble. Try using a 3rd party app to set link and easyset to run as a service and it wont matter who loggs in it will always run.
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