sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Cadence ?? again

I'll start by saying I have always been leery of the Cadence....but after several rebuilds, used -new H-drives....it really is pretty solid. I do expect trouble every 3-5 years, but have had Great Success getting them back up... Power module, Port card and H'Drive....not much there. That Company in Florida does a bang up repair job.

HOWEVER....
after one such replacement, I can't get General mbox 200 to get messages. There is no mbox 201 (recept).

200 acts like it "takes" the message, but when you go back in to retrieve....No Messages.

Settings: 1400 yes, 1401 (0 &/or 200), 1401 0, 1240 200, 1241 200,

They have recorded the Nite greeting to say:
"for Company A general mailbox, Dial 200 ..."

If you dial O or 200, it goes right to correct Mbox greeting but No message is there.
number of Messages (1403) set to 250.

Can't really Delete and Rebuild a Box, via TT programming.

I got some old programming in there.
I guess that is the caution. I was told this was a refurb drive, must just be used.

ANY ideas?

Thanks

I noticed in another Thread.....
"be sure that a box is setup for the extension. If the extension is set to no box in the 700 mmc's the Cadence will not flow to a box even if it exists"

I will check that.
As always, the client says "it used to work"

Any other tips?

Also the ext field in the cadence 1401 should be same as ext, this should help.