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Joined: Mar 2008
Posts: 13
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Joined: Mar 2008
Posts: 13 |
Hello Everyone,
We allow Managers to "Camp-on" 'MMC 110 - Auto Campon' to extensions. We also allow Managers to "Barge In" to extensions. Now, since we've added the "Camp-on", Managers can NOT Barge In to their employees or extensions. Since the Barge feature needs a busy signal first before it intrudes the line & Camp on disables a busy signal, allowing the caller to jump onto call 2... there is no busy signal anymore.. So, can you do both???
I'll be here watching this post.. Feel free to ask questions or comments.
As always, thanks in advanced!
--EMS_DOM
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Joined: Jan 2007
Posts: 197
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Joined: Jan 2007
Posts: 197 |
You must have an engaged to for Barge-in, so this won't work. Also if the phone is forwarded to voicemail on busy it will not work.
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Joined: Mar 2008
Posts: 13
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Joined: Mar 2008
Posts: 13 |
I apologize for the long delay.. For some reason, I wasn't sent a notification of a reply. Either way, are there any alternatives? Or, basically, you can do one or the other...
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
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Joined: Jan 2007
Posts: 254
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Joined: Jan 2007
Posts: 254 |
If CAMP doesn't display, or isn't under Scroll, when an extension calls a busy extension you can dial 45 at the busy to camp-on (default with OS-100, check your numbering plan).
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