sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems samsung idcs 100

Hello,

Came in to work this morning and all our phones have VER V2.2 2003 4.30 displayed, no dial tone and no power to the phones. I went to the IDCS Switch and it looks like there is power getting to the boards. There are 6 LED's vertical(3 and 3)the top 2 are solid green (it looks like the one on the right is a little dimmer), the right LED in the Middle row is flashing and the right LED in the Last Row is flashing as well...tried turning on and off and no luck, even tried a little red switch on the board and still no go...please help

Power supply. Call your dealer and have them replace it, there is a known issue with a batch of power supplies that display the same issues your having.

As Benb say's it is definately the power supply, I have had 2 fail in the last week with those exact issues.

Get a couple of extras to put on the shelf while your at it. When they start failing it is a landslide.

Just had it happen to me. This system has been in for almost two years. What has the time frame been on these outages?

There is a tech bulletin listing the serial number range. You can get it at the GSBN website.

I've just been fixing them, i've done so many now that im down to 25 mins from cover off to cover on.
16 Screws, magnetic tip screwdriver is a must...

Due to the dynamic structure of the board, we are making a few changes. The posts that are being moved from the installer’s section to the open forum have been deemed viewable for the public. There are a few caveats to these moves that also pertain to any future topics that you may decide to help with.
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An example would be; in order for you to use the return call feature from the caller ID display. You need to use the least cost routing feature.

A bad example would be; in order for you to use the return call feature from the caller ID display. Go to mmc XXX and insert the digits needed. Then go to mmc XXX and XXX to activate LCR.

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