|
|
|
|
Joined: Aug 2006
Posts: 98
Member
|
|
Member
Joined: Aug 2006
Posts: 98 |
New 7400 with SVMi-20: set up a couple of user to have their voice mail goto Email. However sometime they get the attachment, sometime they don't. The headers are sent with no problem evrytime. Any ideas.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2007
Posts: 1,218
Member
|
|
Member
Joined: May 2007
Posts: 1,218 |
Most likely the problem is with their anti-virus or anti-spam software stripping the attachment. It could be on the server or client side, but that's where I would start. Look at the logs for the anti-virus and anti-spam software.
|
|
|
|
|
Joined: Oct 2007
Posts: 157
Member
|
|
Member
Joined: Oct 2007
Posts: 157 |
I think CIT is on to it, I have found software like Mail Marshall will block or strip the .wav file from the e-mail. Even though it is inside the network it is still delivered to the mail server which treats all the same.
Samsung, Ericsson, NEC, Nortel Certified Installer
|
|
|
|
|
Joined: Aug 2006
Posts: 98
Member
|
|
Member
Joined: Aug 2006
Posts: 98 |
Thanks for the info. I got with the IT guy and had him turn off all the email filters and we found one of them was stopping the attachments. (Good thing I get along with the IT guy). I'm up and running now.
Thanks
|
|
|
|
Forums84
Topics94,512
Posts639,934
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
135
guests, and
43
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
