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Joined: Aug 2006
Posts: 98
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Joined: Aug 2006
Posts: 98 |
New 7400 with SVMi-20: set up a couple of user to have their voice mail goto Email. However sometime they get the attachment, sometime they don't. The headers are sent with no problem evrytime. Any ideas.
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Joined: May 2007
Posts: 1,218
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Joined: May 2007
Posts: 1,218 |
Most likely the problem is with their anti-virus or anti-spam software stripping the attachment. It could be on the server or client side, but that's where I would start. Look at the logs for the anti-virus and anti-spam software.
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Joined: Oct 2007
Posts: 157
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Joined: Oct 2007
Posts: 157 |
I think CIT is on to it, I have found software like Mail Marshall will block or strip the .wav file from the e-mail. Even though it is inside the network it is still delivered to the mail server which treats all the same.
Samsung, Ericsson, NEC, Nortel Certified Installer
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Joined: Aug 2006
Posts: 98
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Joined: Aug 2006
Posts: 98 |
Thanks for the info. I got with the IT guy and had him turn off all the email filters and we found one of them was stopping the attachments. (Good thing I get along with the IT guy). I'm up and running now.
Thanks
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