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#432777 09/30/08 02:52 PM
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hi I am new to the site and this dcs system. my problem is when i try to dial i get a incorrect use display can anybody help please

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#432778 09/30/08 04:59 PM
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pvj Offline
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What are you dialling?

#432779 10/01/08 02:49 AM
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I am trying to dial a call. But i can't call out

#432780 10/01/08 03:55 AM
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How exactly are you doing this. If you are pressing a button on the phone what button is it?

Welcome to the Board Ralphy. A little detail goes a long way here.

What exactly does the display say? if you dial 9 what happens?

PVJ's question was ment to extract an exact answer. If we dont know the answers to the questions we cant help you. wink

#432781 10/01/08 04:05 AM
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ok sorry. I havethe system all install. now i can received calls in but i just can make aany calls out. my questions is How or what do ihave to do to dial a call?
from what you are telleing me i have to dial 9 first?
i get a dial tone when i pick the handset up as i try to dial ex. 1-718 for the area code i get a display that says INCORRECT USE.

#432782 10/01/08 04:10 AM
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Before you dial 1-718 you must select a line first unless you have the system picking up a line for you.
Try this dial 701(line 1) 702 (line 2) etc that should access the trunk.Alternatively like WRichey says try dialling a 9 first.
The dialtone you are getting when you pick up a handset is probably internal.
The numbers I gave you to try above are default so they will probably work.

#432783 10/01/08 04:59 AM
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Thanks evryone for your help that solve the problem. both of them work i dial 9 and it worked fine also the 701 worked. thank you once again.


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