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Joined: Sep 2008
Posts: 10
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Joined: Sep 2008
Posts: 10
I have recently installed a 7200 single cabinet with SVMi20, Tepri card, Combi card and 2 x 16 MWISLI and the system has around 35 analogue phones and are a mixture of basic analogue phones and around 16 x DECT Cordless phones off the analogue ports.
The majority of wired analogue extensions are not really a problem as they have MWI lighs on new VM message but the cordless (BT Diverse 6110)have no MWI indication.
Our sales agreed pre installation with customer that on new VM message to have broken dial tone and standard dial tone the rest of the time.

The issue is that all users are set on Busy/No Answer for calls to divert VM and that has been set in MMC 102
BUT when you go off hook in normal condition with no VM messages you get broken dial tone as confirmation tone that you have a feature/divert set and then when you get a VM message you get a slightly higher pitched dial tone.
I can hear you say just swap them around, but it does not work as you always get the same broken confimation dial tone.

If you can help i shall be very grateful

help

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Joined: Jun 2006
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Joined: Jun 2006
Posts: 3,004
Likes: 4
Can't say ive ever heard the broken dial tone on SLT extensions with a call forward.
But you are aware that the SLT ports on the combo card do NOT provide MW functionality


Moderated by  nameless, pvj 

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