web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 3 1 2 3
#433781 03/04/09 09:10 PM
Joined: Aug 2018
Posts: 32
Member
Member
Joined: Aug 2018
Posts: 32
Has any one had an issue with a OS7200 with a clicking sound on the basic rate (ISDN) lines, have run a bert test on the lines for 15 minutes, with no errors, have reloacted NT1's, have fitted thiroid transformers on all lines, site had no issues until I changed from our os 500 to the os 7200, This our own system and we have just about tried every thing including the following:

1 - changed basic rate card - twice
2 - upgraded software
3 - changed cabinet - twice (one cabinet had faulty 2nd row back plane)
4 - changed dli cards & analogue cards
5 - changed mgi card
6 - removed voice mail card
7 - lost all hair by now
8 - Called Samsung support Australia, checked all software versions, advised to change processor, did this again but still the tick is there, returned to old processor as system is fully licensed and painful to reapply.

Help - Robert

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#433782 03/05/09 01:48 AM
Joined: Dec 2004
Posts: 4,096
Member
*
Member
*
Offline
Joined: Dec 2004
Posts: 4,096
Just a thought. How are the channels provisioned? Ground start, loop start......?

Hair loss I feel you.... :rofl:

#433783 03/05/09 06:42 AM
Joined: Dec 2001
Posts: 232
Member
Member
Joined: Dec 2001
Posts: 232
Don't be surprised if you get a blank stare and strange questions from the US guys on BRI it's not very common here.

#433784 03/05/09 10:36 AM
Joined: Aug 2018
Posts: 32
Member
Member
Joined: Aug 2018
Posts: 32
Services are provisioned over standard copper lines to a NT1 adaptor then to the phone system.

BRI over here is in a big way, 80% of our system sales have BRI trunks (Basic Rate ISDN).

#433785 03/05/09 01:27 PM
Joined: Dec 2004
Posts: 4,096
Member
*
Member
*
Offline
Joined: Dec 2004
Posts: 4,096
Ok so I guess I should be clear. How is the BRI set up. BRI-trunk or BRI-station, as a point to point or point to multi point? Are you set as a-law or u-law?

Is the "clicking" constant or?

#433786 03/05/09 08:19 PM
Joined: Dec 2001
Posts: 232
Member
Member
Joined: Dec 2001
Posts: 232
Is the Cabinet properly Grounded? Earthed?
Sorry I have to ask. wink

#433787 03/05/09 11:02 PM
Joined: Jun 2005
Posts: 574
Member
Member
Joined: Jun 2005
Posts: 574
there was a problem with clicking in uk with cards in first two positions try putting card in different slot

#433788 03/06/09 06:24 AM
Joined: Mar 2010
Posts: 139
Member
Member
Offline
Joined: Mar 2010
Posts: 139
Quote
Originally posted by Gerrya:
there was a problem with clicking in uk with cards in first two positions try putting card in different slot
yup that should solve it

#433789 03/06/09 10:13 AM
Joined: Aug 2018
Posts: 32
Member
Member
Joined: Aug 2018
Posts: 32
The card slot issue was resolved early in system releases here and we don't put cards in any of the top row.

#433790 03/06/09 10:21 AM
Joined: Aug 2018
Posts: 32
Member
Member
Joined: Aug 2018
Posts: 32
System set up on Basic rate trunks is for trunks only, with indial - p-p ddi, Dlsend overlap, the u law and a law don't seem to be in my software version, cabinet is earthed

Page 1 of 3 1 2 3

Moderated by  nameless, pvj 

Link Copied to Clipboard
Newest Topics
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
outdial message notification cuts off
by Bellhanger - 05/05/25 10:05 AM
3515 vodavi phones.
by Gary S. - 05/01/25 12:26 PM
AT&T Coinsoft
by ChrisRR - 04/30/25 02:39 PM
Forum Statistics
Forums84
Topics94,526
Posts640,015
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
Toner 5
dexman 3
Who's Online Now
1 members (justbill), 369 guests, and 47 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0