web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
#433909 03/15/09 10:32 PM
Joined: Nov 2008
Posts: 7
Member
OP Offline
Member
Joined: Nov 2008
Posts: 7
Hi

Due to problems we are having with the quality of our calls and paging, we are looking at moving out Samsung phone system onto a seperate VLAN. We are using Cisco switches and ITP-5114D phones.

Has anyone had any experience of doing this and can anyone point me in the right direction of a samsung manual covering how to set this up?

Many thanks

Richard

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#433910 03/16/09 01:00 AM
Joined: May 2007
Posts: 1,218
Member
Offline
Member
Joined: May 2007
Posts: 1,218
The only change you might need to make in your phone system is the IP address. The setup of the VLAN will be done in your switches and router.

How many phones are we talking about? I've setup over 200 ITP phones on the same network and not had any problems.

What codec are you using for the phones?

#433911 03/16/09 02:16 AM
Joined: Nov 2008
Posts: 7
Member
OP Offline
Member
Joined: Nov 2008
Posts: 7
We have about 150 phones on the network we are using codec 729

The vlan setup will be done on the switches, but I'm struggling to see how as the pc's plug into the phones and then the phones into the switch. How the switch will differentiate between the devices

#433912 03/16/09 06:08 AM
Joined: May 2007
Posts: 1,218
Member
Offline
Member
Joined: May 2007
Posts: 1,218
You will not be able to create a different VLAN if you are running the data through the phone.

If you want to do VLAN's you will need a seperate data drop at each location. One for the phone and one for the PC.

#433913 03/16/09 09:44 AM
Joined: Aug 2006
Posts: 63
Member
Offline
Member
Joined: Aug 2006
Posts: 63
I do not believe this last post is correct.

The IP phones do have the ability to set up a VLAN within the phone and the Second Ethernet port can be in a different VLAN than the Phone itself.

This does of course require a VLAN capable switch to feed the phone.

The Samsung GPLIM/GSIM combination can provide this feature.

#433914 03/16/09 11:31 AM
Joined: May 2007
Posts: 1,218
Member
Offline
Member
Joined: May 2007
Posts: 1,218
The last time I talked to Samsung, the feature was not available. This might have changed in the last year. I'll put in a ticket and ask if it can be done.

#433915 03/16/09 12:11 PM
Joined: Jul 2006
Posts: 93
Member
Offline
Member
Joined: Jul 2006
Posts: 93
You can only have one untagged VLAN on a network cable as there is nothing in the packet to specify VLANs, but if the switch and devices support 802.1Q then you can have many additional tagged VLANs on the same cable as these have an additional header between the destination/source MAC address and type/length field which specifies which VLAN the packet is associated with.

Certainly if your existing network has alot of broadcast traffic this may be taxing the phones as they have to process each of these broadcasts, even if it is to just drop them. VLANs will reduce the size of the broadcast domain but introduce extra complexity - you will need different IP addresses on each VLAN and routing between them and the outside world as appropriate to your setup.

Have you had a look at the traffic flows on the network, it may be that you have occasional saturation of links between switches so faster links or QoS may be a better solution.

#433916 03/17/09 01:06 AM
Joined: Aug 2007
Posts: 23
Member
Offline
Member
Joined: Aug 2007
Posts: 23
On the latest software for the ITP phones you can log in and set a Vlan ID. Tech Support has a step by step document that shows how to do this.

#433917 03/17/09 01:14 AM
Joined: May 2007
Posts: 1,218
Member
Offline
Member
Joined: May 2007
Posts: 1,218
Quote
Originally posted by Tip & Ring:
On the latest software for the ITP phones you can log in and set a Vlan ID. Tech Support has a step by step document that shows how to do this.
Wow... that's actually good news! I just plugged in one of my ITP phones, updated the software and what do you know... there's a menu for Network Setup.

That's the one thing that Samsung struggles with... getting updated information to its dealers.

#433918 03/17/09 07:21 PM
Joined: Sep 2007
Posts: 1,173
Member
Offline
Member
Joined: Sep 2007
Posts: 1,173
I bought a 48-port Netgear POE switch just to play with setting up VLANs and learn it on my own. Never has something that is so simple - or supposedly simple - been such a pain. Managed switches, bleech. Until someone can really convince me how or why internal IP phones are a better idea than digital, I am sticking to digital sets. Have been very successful in sitting down prospects and explaining to them that going with internal IP phones is just asking for a sack of unnecessary headaches.

That sad, we are all 'against' something we are not comfortable with - and I am not confortable with all-IP systems. Hopefully I'll die before all systems are IP.

Page 1 of 2 1 2

Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5