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Joined: Jan 2006
Posts: 52
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Joined: Jan 2006
Posts: 52 |
I have a IP phone on a Samsung OS 500. When this particular phone receives a call, it does not auto-answer the phone call when the receiver is picked up. You have to hit the line button to pick up the call. How can that be changed?
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Joined: Nov 2006
Posts: 715
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Joined: Nov 2006
Posts: 715 |
HI! At the phone on-hook press transfer 103 press 1 for auto answer or 2 for Voice announce. 
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
If the phone is ringing. Then you need to program the extension for ringing line preference "on" in customer programming mmc110.
If it is not ringing you need to add the phone to the ringing group in installer programming.
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Joined: Nov 2006
Posts: 715
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Joined: Nov 2006
Posts: 715 |
Thanks WRichey thats right ,i was thrown off when he said auto- answer.
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Joined: Jan 2006
Posts: 52
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Joined: Jan 2006
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