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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
As nice as possible the folks here have advised you. The product is not faulty and NO your upgrades will not be free.
If you had read the rules here you would have noted that this forum is for USER and ADMIN information only. You want info that is NOT that.
Good luck with your new cisco gear.
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Joined: May 2007
Posts: 1,218
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Joined: May 2007
Posts: 1,218 |
I work with Cisco products every day and I didn't realize Cisco gave away their updates for free.
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Joined: Aug 2009
Posts: 5
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Joined: Aug 2009
Posts: 5 |
Originally posted by CIT:
In the North American market the current firmware for the SMT-R2000 is V.2.10.00 and for the SMT-W5100E the firmware is V.1.07.01. SMT-W5100E recent firmware is 1.08.01 /.00 . From July 2009 ... Filename : SMT-W5100_Office_T01.08.00_090717.zip Fixes the dumb issue about the Callback problem, where the phone forget the add a 0 before the number..  just for information
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Joined: Sep 2006
Posts: 132
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Joined: Sep 2006
Posts: 132 |
Carrothospital
Sounds like there are two problems here.
The dealer who installed the equipment and now you not wanting to work with a reputable dealer to fix the issue. I’m sure most dealers would be happy to work with you to fix the issues. Instead you choose replace perfectly good equipment because you don’t understand it.
What would have been the more cost effective solution for the customer?
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Joined: Aug 2009
Posts: 5
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Joined: Aug 2009
Posts: 5 |
Just for considerations, there's some new update 1.8.2 for the WiFi SMT-5100 out , its in test/beta state and should be fixing some batterie-lifetime of the wifi ...
SMT-W5100_Office_T01.08.02_090805 Power save version.zip
let's see...
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