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Joined: Nov 2007
Posts: 25
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Joined: Nov 2007
Posts: 25 |
I have Dataview on a 7100 in a law office. the lawyer wants to bill her clients based on call talk time and to the incoming/ outgoing number. i was told this could be exported to an excel file where the caller ID would be displayed. i played with Dataview for a long time and could not figure out how to make the export with the caller id captured. any thought how to make this happen?
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Joined: Feb 2005
Posts: 137
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Member
Joined: Feb 2005
Posts: 137 |
Do you have Microsoft Office Suite loaded on the CTI server? Thats needed before you can open up the reports in an execl spread sheet. Once you can do that it should be a copy and paste procedure. Hope this helps
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Joined: Nov 2007
Posts: 25
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Member
Joined: Nov 2007
Posts: 25 |
In DataView, is there a place to see the Caller ID? I can't find one.
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