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Joined: Jul 2009
Posts: 20
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Please be gentle I'm not a telco person... My company has a Prostar 816 Plus, we have a T1 coming in to our facility of which we have 3 lines dedicated to our phone system via analog handoff. I recently purchased a starmail 2 port with the 816 card. I can figure out the programming part of the system but my more immediate concern is how to connect the hardware... any help would be greatly appreciated.
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Joined: Dec 2004
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If the starmail has the digital card you terminate to digital stations. The analog card terminates to SLI ports
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Joined: Sep 2005
Posts: 971
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If you have the 816 Plus it will interface via
keyset ports (not single line).
You will need manuals for both the 816 Plus and the Installation/programming manual of the Starmail.
That is correct, there are (2) different port cards
that install in the Starmail.
-TJ-
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Joined: Jul 2009
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I do have both manuals... Here comes a dumb question... what are keyset ports? I apologize for my ignorance and do greatly appreciate your replies
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Joined: Apr 2004
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They are the same ports you plug your phones into
on the side of your control unit.
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Joined: Jul 2009
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Anybody here today? Have a quick question about what ports to connect starmail to... IM me
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Joined: Dec 2004
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The last available ports. AKA 35 an 36
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Joined: Jul 2009
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Got it connected, and tested... just have to program it now...no big deal. Thanks for all your help guys!
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Joined: Jul 2009
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What is the purpose of having both ports of the starmail unit connected... can I get away with just having one connected (we're just using it for voicemail). Secondly I have the manual however when I enter the programming number on several features I get an invalid number error... any ideas?
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Joined: Dec 2004
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More than one call to the voice mail at a time.
Ability to set indicators without interrupting normal message retrieval.
Remember caller = 1 port used, user = 1 port used, messaging = 1 port used. With that I like 3 or 4 ports not just two.
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