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Joined: Jun 2007
Posts: 9
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Joined: Jun 2007
Posts: 9 |
Office Serve 7400 that has two MOH devices. Internal calls placed on hold hear the correct device. However external calls coming into the office placed on hold hear nothing.
Any advice would be appreciated?
Thanks,
Westcott
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Joined: Jan 2008
Posts: 28
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Joined: Jan 2008
Posts: 28 |
in Private...... 
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Joined: Sep 2006
Posts: 119
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Joined: Sep 2006
Posts: 119 |
you have to choose the MOH source on the trunk line settings.
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Joined: Jun 2007
Posts: 9
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Joined: Jun 2007
Posts: 9 |
This as it turns out was a software upgrade issue with V4.2.4. Samsung has forwarded a patch. Ouch. Thanks to you who offered advice.
Thanks,
Westcott
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