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Joined: Jul 2009
Posts: 157
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Joined: Jul 2009
Posts: 157 |
Have you tried dialling 5499 to see if your Voice Mail answers? That will tell you if you have the right group number to start with.
Cheers, Dave. Eco Communications Selling and installing Ericsson BP150/50/250 from 1996 to 2005 Samsung selling and installing since 2000 Toshiba selling and installing since 2004 Microsoft NT and SQL certified (10 years ago...)
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Joined: Oct 2009
Posts: 12
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Joined: Oct 2009
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Yes voice mail answers when i dial 5499.
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Joined: May 2007
Posts: 1,218
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Just curious... have you contacted your dealer regarding this problem?
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Joined: Apr 2008
Posts: 457
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Sounds like her direct line may be ringing a group that she may be the only member in that group and group calls do not follow station forwarding.
Bobby Mreen
Communications Technician
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Joined: Oct 2009
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I have not contacted the dealer. Our contract ran out with our previous service provider and the company decided to for go renewing it.
Also the mail box works before 8am but after the it dosent work.
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Joined: May 2007
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If that the case, it's probably in a ring group as the previous poster stated. Your ring plan probably changes at 8:00am. To determine the exact problem and to make any other changes, you will need to get into tech level programming.
You probably should contact your dealer for assistance. You shouldn't need to be under a contract for service. They will probably just charge you for a service call.
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Joined: Oct 2009
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