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Re: Forward no answer #435558 11/14/09 04:23 AM
Joined: Nov 2005 Posts: 148 Connecticut fone32 Member
fone32 Member Joined: Nov 2005 Posts: 148 Connecticut	Nik, Thank you for your hard work on testing this to make sure it worked before you replied. I tried this for a customer and it works great !!!! Dennis Samsung Authorized Dealer, AVAYA reseller, One Communications Team Partner

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Re: Forward no answer #435559 08/10/10 02:52 AM
Joined: Aug 2010 Posts: 2 Fort Lauderdale hostinggeek Member
hostinggeek Member Joined: Aug 2010 Posts: 2 Fort Lauderdale	Quote Originally posted by Nik Urban: There's an alternative method that gets around modifying any timers (I try to avoid that at all costs). You'll need to put the desired number in the Alternate Number field in the extension block on the extension that you want to forward - and change the supervision level to None. Next you'll need to create a new Station Block that contains all the anticipated numbers as well as your system standard exit prefix and the suffix for unsupervised transfers. Should work with all 7000 series - tested on 7100 with no problem. I'm new at this. Can anyone help me understand how to create a new Station Block that contains all the anticipated numbers as well as your system standard exit prefix and the suffix for unsupervised transfers. I'm trying to get the dial tone burst to go away. Thanks of course I know what I'm doing. I googled it!

Re: Forward no answer #435560 08/10/10 03:44 AM
Joined: Jun 2006 Posts: 3,004 Likes: 4 Brisbane, Australia nameless Moderator-Samsung
nameless Moderator-Samsung Joined: Jun 2006 Posts: 3,004 Likes: 4 Brisbane, Australia	Quote Originally posted by fone32: Hi Guys I am also trying to stop the burst of tone on external call fowarding. Setup: 7100 Ext setup for no answer FWD to external. Caller dials ext thru auto att or during day is transfered. Caller hears beep ( Music on hold is turned , port 371 on but still beep) then the short burst of dialtone then ringback of remote cell phone. Customer does NOT want caller to hear burst of dial tone. Yes they are using copper analog trunks. To fix up the beep, turn on Transfer MOH, and in IT Tool make sure the VM ports have 371 as the MOH (this can't be done via KMMC for some reason)

Re: Forward no answer #435561 08/12/10 04:02 AM
Joined: Aug 2010 Posts: 2 Fort Lauderdale hostinggeek Member
hostinggeek Member Joined: Aug 2010 Posts: 2 Fort Lauderdale	The fix above works. I went into pc mmc 2.6.5 adn set the connect delay to 18(00)ms. Problem solved. No need to add alternate number. Thanks Genesiscom! of course I know what I'm doing. I googled it!

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