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Joined: Nov 2009
Posts: 1
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Joined: Nov 2009
Posts: 1 |
Hi, Was wondering if anyone could help me. I have installed a Samsung OS7030 on analogue lines with CLI enabled. When a call comes in, it displays the callers number on the screen as expected. When the caller answers the call, the number dissappears off the screen. Has anyone seen this before?
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
Yep. They need to go look through the call log to see it again. :thumb:
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Joined: Jul 2009
Posts: 157
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Joined: Jul 2009
Posts: 157 |
In Station Display Options is "Not Continue CLI", which is defaulted to on (which means dont continue CLI..).
I usually turn this off as well as turn "No Trunk Display" on, and turn off the auto timer when a customer wants to be able to easily see the CLI for the duration of the call.
Cheers, Dave. Eco Communications Selling and installing Ericsson BP150/50/250 from 1996 to 2005 Samsung selling and installing since 2000 Toshiba selling and installing since 2004 Microsoft NT and SQL certified (10 years ago...)
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Joined: Jul 2009
Posts: 157
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Joined: Jul 2009
Posts: 157 |
Heres a quick question I havent had time to play with. If CLI is turned on for the analogue lines, is it possible to still show the group name on an incoming call as well as the CLI?
Cheers, Dave. Eco Communications Selling and installing Ericsson BP150/50/250 from 1996 to 2005 Samsung selling and installing since 2000 Toshiba selling and installing since 2004 Microsoft NT and SQL certified (10 years ago...)
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