let me intoduce my self,my name abedalsalam,im junior engineer in jordan .
i have problem with Officeserv DataView
I have a problem with DataView,Now i will describe it :
1.The system as shown FIG.1
I installed Officeserv Link V3 for muliple switch connection Version 220.127.116.11 on the CTI server .
also I installed Officeserv DataView Version 18.104.22.168,Microsoft SQL Server 2000 home edation on another computer .
The CTI server,the OS7100 & The computer is connected using Router .
After i connected the Dataview on the computer with CTI Server Successfully.
i go to SMDR/UCD Message Monitor on the CTI server, then i recevied the RABISH data (Corrupted data )in message contents .
Why the data is corrupted as figure above ? this is the first question .
Also i have another problem,on the computer that I installed the DataView on it .
the following messaage is repeated :
"Data Manager of the Officeserv DataView(SQL) has encountered aproblem and needs to close"
Please i need your help as soon as possible to solve these questions.
Please you can help me to find solution for this problem as soon as possible.