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Joined: Jul 2007
Posts: 48
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Joined: Jul 2007
Posts: 48 |
We installed a OS7400 system all phones are ITP except for the three receptionists. All admin phones are ITP5121 and can call record. Except the three dgitals. They are on a 8x8 combo all three with AOM. I have check the mmc COS, all are the same and have VM Rec enabled and VM Arec enabled. Also the button programming has CR with the extender. Anyone have this issue before or suggestions?
Nate
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Joined: Jun 2009
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This may sound stupid but did you make sure the 3 digital phones have mailboxs. what software level are you on.
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Joined: Jul 2009
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Try to record a quick memo on those extensions to make sure their mailboxes are working (as in press ##)
Cheers, Dave. Eco Communications Selling and installing Ericsson BP150/50/250 from 1996 to 2005 Samsung selling and installing since 2000 Toshiba selling and installing since 2004 Microsoft NT and SQL certified (10 years ago...)
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Joined: Jul 2007
Posts: 48
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Joined: Jul 2007
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Yeah, thats what it was. There was mailboxes created. But what I think happened was in mmc xxx mailbox and ext weren't on so when we I did a restart those three didn't come back. Thanks! Usually is something easy.
Nate
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