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Joined: Nov 2002
Posts: 66
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Joined: Nov 2002
Posts: 66 |
I'm having trouble with a ucd group that is routed to from a routing box. I have an all ring ucd that rings 3 ext's then should go to a voicemail box. I have the overflow 1 routed to an ext. that works ok till 2 calls ring to the group at the same time. This causes the voicemail system to be busy on all 4 ports.Then you have to reset the system. Any help would be great thanks Scott
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
do you have the re-route set to 433?
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Joined: Nov 2002
Posts: 66
Member
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Member
Joined: Nov 2002
Posts: 66 |
no I think I had it set that way one time. Should it be?
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Joined: Oct 2001
Posts: 6,160
Member
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Member
Joined: Oct 2001
Posts: 6,160 |
yes it should be. The overflow 1 destination should be the MB you want it to terminate in and 433 should be the re-route. No destination set for the overflow 2.
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Joined: Nov 2002
Posts: 66
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Joined: Nov 2002
Posts: 66 |
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