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Joined: Jul 2008
Posts: 11
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Joined: Jul 2008
Posts: 11 |
7200 system with pri phones are set to forward all it does forward the call, but the caller hears nothing on their side it just sounds like the call didn't go through. the external number will ring 1 time, and say missed call if the caller stays on the line it will ring the cell phone again 1 time and say missed call it will do this a couple of times, and then the caller will get a recording saying your call didn't go through. i have the call forward external time set to 1 sec.
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Joined: Dec 2009
Posts: 78
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Joined: Dec 2009
Posts: 78 |
you need to set in MMC 2xx Ten on & off.
ICM EXT FWD should be set to Yes. if set to No you cannot forward any calls. also on a PRI you cannot forward calls if they are ringing a STN group.
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Joined: Jul 2008
Posts: 11
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Joined: Jul 2008
Posts: 11 |
icm ext fwd is on and its not a group its DID calls to ext.
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Joined: Apr 2008
Posts: 457
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Joined: Apr 2008
Posts: 457 |
If your software is high enough use mobex ext.
Bobby Mreen
Communications Technician
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Joined: Oct 2009
Posts: 64
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Joined: Oct 2009
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I believe there is also a "Give ringback" on transfer setting as well.
Thanks
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Joined: May 2007
Posts: 1,218
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Joined: May 2007
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Also... make sure ISDN PROGCON is set to on.
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Joined: Jul 2008
Posts: 11
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Joined: Jul 2008
Posts: 11 |
isdn progcon is on changed call forward external time back to 10 and it works sometimes about 1 out of 5. tried 5 sec, 10 sec 15 sec and 1 sec i can only get ring back about 1 out of 5 times.
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Joined: Jun 2008
Posts: 29
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Joined: Jun 2008
Posts: 29 |
Is that DID going to an actual extension or a virtual? That message the caller hears "Your call did not go through" where is that coming from, is it from the Voicemail or a CO message? If you route that DID to the SVMi and use a Dial Block will the call go through? Sorry for the questions but just trying to get some more information so we can point you in the right direction.
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Joined: Jul 2008
Posts: 11
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Joined: Jul 2008
Posts: 11 |
the did goes to a actual ext. the message is from the co. not sure about teh dial block have not tested that.
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
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OK what is the "number you are delivering" to the CO from the stations. Is it the same as an allowed number that you are assigned? If you are sending a false number from the system the CO might not allow the call.
You need to check your "send CLI" tables and make sure they are correct. Obviously you can make outbound calls directly but thats is not to say that the system in not sending the station number and the CO is denying it.
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