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Joined: Jun 2009
Posts: 61
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Joined: Jun 2009
Posts: 61 |
I have a customer with a remote user in chicago. She has dsl from at&t with 5m down and 750k up. We are having audio problems and problems with the phone moving slow. She has a motorola 2210-02-1002 with a linksys E1000 behind it. I have put the phone in the DMZ of the linksys and the modem doesn't seem to have a firewall. We are getting one way audio and the phone will disconnect. I kow this has something to do with her modem since I have a ip phone in house that works fine off their system. Has anyone else ran into this? We don't have that type of modem around here.
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Joined: Mar 2010
Posts: 17
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Joined: Mar 2010
Posts: 17 |
are you sure they're actually getting 5 down? in my experience at&t's speeds aren't always that stable in home installations.
make sure you have the codec set for your bandwith speed too.
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