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Joined: Feb 2007
Posts: 14
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Member
Joined: Feb 2007
Posts: 14 |
Ok I have new customer with existing idcs100 with PRI. I was trying to add new did for new emplyoee. I changed the did line 012 in MMC 714 to his ext. 227 for 1:227 and 2:227 for day and night ring. I call the line and rings 4 times and Auto Attnd. answers and does not ring on ext. 227. The phone has 3 call buttons assigned. I can't figure out whati'm missing. I could not find any did ring groups to program. Let me know if I missed something. And it was NOT on DND. THanks, Jon
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Joined: Apr 2008
Posts: 457
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Member
Joined: Apr 2008
Posts: 457 |
Are all the other DIDs going to the correct destination? Does it go to Auto Attnd. or to the station MBX? Does group 500/5000 overflow to VM after xxxSEC. ?
Bobby Mreen Communications Technician
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